Due to the retirement of our long-standing bookkeeper, we needed to find a replacement. Initially, we were unsure how we would manage, but we were recommended to TLF and could not be happier with the decision.

Their team is extremely knowledgeable and demonstrates an excellent understanding of every detail of the SAR requirements. We were allocated a dedicated team that is not only highly skilled but also very approachable. Matters are handled efficiently and professionally at all times.

They truly feel like part of our own team rather than an outsourced company. As a firm, we are very impressed with the service we have received and would not hesitate to recommend them..”

We have been using The Law Factory for many years and have always been extremely happy with the service they provide. It gives us real peace of mind knowing that our accounts are being looked after by specialist legal accounting experts who understand our firm and the pressures of running a predominantly Legal Aid legal practice.

Charlotte, in particular, has looked after us for a number of years and has been fantastic throughout. She is approachable, knowledgeable, responsive, and always willing to help. Her support has made a real difference to us, and we value the continuity and personal relationship we have built with her over time.

The team at The Law Factory feel like an important part of our own team. Their professionalism, expertise, and reliable day-to-day support allow us to focus on our clients with confidence, knowing that our accounts and compliance matters are in safe hands.

We would highly recommend The Law Factory to any law firm looking for a trusted, efficient, and genuinely supportive accounts partner.

‘I have been with the Law Factory for a number of years now. It is great to know that the accounts are in the hands of specialist legal accounting experts. I really appreciate my account manager Sam’s work. Thank you, Sam. I also have a really positive relationship with Jeremy and Debbie.

One aspect I particularly value about the ongoing relationship is that TLF are familiar with my firm’s particular circumstances. My experience is that TLF’s costs are really fair, too. I see TLF as a key part of my team.

Thank you, Jeremy, Debbie, and Sam and all at TLF.’

“The Law Factory provide exceptional service at a high quality. We’ve been a client for several years and their commitment to excellence has been outstanding. From their prompt client support to their ability to work within our systems I can confidently say that they have our trust. I would highly recommend their services.”

I am a Director of Step Legal Solicitors, a company that I founded in 2019. I was previously a Director and one third Equity owner of another law firm, a company that I assisted to grow from a few offices to its peak to around 30 with a large accounts team including a Finance Director, a Financial controller and an Accountant who had oversight of the accounts department and provided monthly financial reports/forecasts to the Directors for the board meetings. I have been a Solicitor for 25 years more than 20 years as position of manager, partner and a Director.

I decided to outsource the accounts for my new company due to costs, efficiencies and making sure that those who deal with accounts are compliance focussed. From experience, I am aware that even if you have extensive in-house Accounts teams things can still go wrong. There are always issues and costs associated in employing the right staff including holiday cover, training, oversight/management, PAYE and compliance. I decided to go with the Law factory on a whim and was not certain at the time of how good they were. I was prepared to move on to another company if I was not satisfied with either the service levels or their competence.

Since employing the Law Factory, however, I can honestly say that I have been most impressed with their professionalism and terrific service levels. There have been times when issues had arisen but the hands on approach by the management always applied a very swift resolution. The direct access to Jeremy and the senior team gives a peace of mind. This access is not readily available from larger companies where access to senior management is usually “off limits”.

From compliance point of view, we are proud and happy to say that all our Solicitor Accounts Rules audits have been unqualified and without any material breaches. This is tremendous for a small firm like ours and is testament to the robust systems and processes that we have in place and the accounts competence and oversight that the Law Factory provide on a day to day basis.

If you are looking for an outsourced solution that is cost effective with great service levels and compliance at the heart of your operations then I am delighted to recommend the Law Factory.”

http://www.steplegal.co.uk