LAW2024 Face-to-Face FAQs

LAW2024 Online FAQs

  • 1. LAW2024 Online - I haven’t got my email link to view the event. What do I do?

    We rely on emails to keep you informed about your booking, so please keep The Solicitors Group ( addresses) on your safe senders list. To add to your safe senders list, in your email application, select home > junk > junk email options > safe senders list and add our email domain ‘’ to ensure you don’t miss any of our emails.

    If you haven’t got your email link to the event check your junk folder as it may be there. If it isn’t call our Customer Services Team on 01332 226601 between 9.00am and 5.00pm from Monday to Friday or send an email to [email protected].

  • 2. I am having problems viewing?

    Our pre-recorded sessions are best viewed on Google Chrome, please try to switch your browser or you can call our Customer Services Team on 01332 226601 between 9.00am and 5.00pm from Monday to Friday or send an email to [email protected].

  • 3. Do I have to watch all the sessions at once?

    The pre-recorded content will be available for 90 days after you have purchased for you to come back to as many times as you would like. You can also skip to the chapters you want to watch or if you need anything recapping.

  • 4. How do I submit a question for the Shape the Debate Q&A?

    You will receive the link to your sessions after you have made your LAW2024 Online purchase. You will find all related links here: 

  • 5. How do I claim my free Webinar?

    Visit the online exhibition and complete the exhibition form to receive a FREE x1 hour CPD webinar of your choice from our Webinar Library - worth £35 +VAT.

  • 6. How do I watch the sessions?

    Once you have purchased your LAW2024 Online event, you will receive an automated email with the link to view all event materials. No additional software is required! 

    All pre-recorded sessions can be viewed from the website. We recommend using Google Chrome for optimum viewing. If you are experiencing issues please do switch to Google Chrome.

    The "Shape The Debate" live Q&A session will be streamed.

    You will see the link for this after you have purchased.

  • 7. How do I access the learning materials?

    After your have purchased your LAW2024 Online event, you will receive an email with a link to your videos and materials. No additional software is required to download. 

    Once you have opened the product link, you will be able to view your lecture notes, presentations and all other details. They appear on the right-hand side of the screen. 

  • 8. How do I take advantage of the LAW2024 Online Exhibitions special offers?

    Use our exhibition form on the Online Exhibition homepage to contact exhibitors regarding more information, demos or using special offers. 

    If you have purchased a LAW2024 Online event, by completing the exhibition form you are also eligible to receive a FREE webinar (worth £35+VAT) of your choice from our Webinar Learning Library.

  • 9. What is Shape the Debate?

    Shape the Debate is your chance to participate in a 1 hour Q&A session with our expert speakers. This is your chance to have your questions answered and you will have the opportunity to submit them through our question form that will be sent via email prior to the event going live.

    As part of LAW2024 Online, you will have the ability to review and replay the Shape the Debate on demand. Access anytime from anywhere!